If you are in crisis call 911 or 988 for mental health emergency support. 

Access 24/7 Psychological support toll-free: 1-800-268-7708 | TDD/TTY: 1-800-567-5803

Privacy Policy for True Patriot Love

This Privacy Policy (the “Privacy Policy”) describes the ways in which True Patriot Love Foundation (“True Patriot Love,” “we,” “us,” “our”) collects, uses, and discloses your personal information on the VeteranHub.ca website (the “Site”). If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on the Site. This policy is not applicable to any information collected offline or via channels other than the Site. In addition to the reasons provided in this Privacy Policy, we may collect, use, or share your information for other reasons permitted by law. Additional privacy disclosures may be provided that are specific to a product or service. In the event of any conflict between this Policy and any product- or service-specific privacy disclosures, the more specific disclosures will control with respect to that product or service.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. [CC1]

How we use and disclose your information

We use the information we collect in various ways, including to: Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you including for customer service, to provide you with updates and other information relating to the website Send you emails We may share or disclose your information with our service providers.

Cookies and Web Beacons

Like any other website,  the Site uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites

Third Party Privacy Policies

The Site’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Accessing and Correcting Your Information

By law you have the right to request access to and to correct the personal information that we hold about you. You can review and change your personal information by emailing us at the email address below. We may not accommodate a request to change personal information if we believe that doing so would violate any law, legal requirement or rights of another person, or cause the information to be incorrect. When making a lawful access or request for correction or deletion, we may require additional information from you or take other steps to verify your identity and your right to access the personal information we hold about you. This is done to protect your privacy and maintain security. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. We may charge you a reasonable fee in instances that require a disproportionate effort, but we will advise you of any fee in advance. We may decline to process requests where permitted by law, such as requests that are frivolous or unreasonably repetitive or burdensome or risk the privacy or impact the rights of others. Where you have provided your consent to the collection, use, and disclosure of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at the email address below. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

Data Storage and Retention

We may process, store, and transfer your personal information in and to the United States[CC2] , which has different privacy laws than in Canada that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, and our other business requirements.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Veteran Hub does not knowingly collect any personal information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@truepatriotlove.com

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Is the Veteran Hub making a difference in our community? Your voice really matters.